CLIENT ADVISOR / ISTANBUL STORES "Chinese Speaker"
Louis Vuitton Turkey
Turkey
son 12 gün

Position

We are currently looking for Client Advisors "Chinese Speaker" for our stores located in Istanbul (Zorlu Center - Istinye Park - Suadiye & Nisantasi).

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.

You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

DUTIES & RESPONSIBILITIES

Drive and achieve individual and team objectives and be accountable for sales results

Welcome every Client and provide the best Client experience

Advise Clients across the Brand and all product categories

Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty

Perform as a team-player, participate in all activities contributing to the overall objectives of the store

Learn and master Brand and product knowledge

Respect Louis Vuitton Brand standards in terms of grooming and behavior

Follow the company's policies and procedures

Profile

EXPECTED ATTITUDES & SKILLS

  • Empathy
  • Agility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client's).
  • Commercial Mindset
  • Passion for the brand
  • Professional Attitude
  • Responsibility & Ownership
  • REQUIRED EXPERIENCE

    Proficient Chinese, Turkish and English, any other language is a plus.

    A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.

    Professional Superior studies in the area of sales & marketing and / or tourism is valued but not a requirement.

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