We are seeking an Integration Operations Expert with the will and ambition towork in high performing Vodafone Team responsible for Leading DigitalTransformation in Turkey, reporting to Integration Operations Manager ofVodafone Turkey.
Analyse new / upcoming technologies and to evaluate their impacts on current systems / environment
Provide assistance in new projects during following stages : designing, initiation, operation
Quality assurance of new and existing Order Releted and Integration Related Services
Assurance of predefined KPIs.
Following up on reported defects within predefined SLA; making sure it is solved within predefined SLA
Running analytical troubleshooting techniques on the systems / modules that malfunctioned
Periodic monitoring and performance tuning of the systems
Create necessary alarms for new projects
Responsible for configuring, maintaining, troubleshooting and monitoring any issues for Order Management (OSM), Tibco sytems and Installation and configuration of Weblogic, Websphere and Load Balancer.
Provide the acceptance of changes to products / services from suppliers / partners via defined acceptance criteria.
Performance management to ensure platform, hardware, application and content meets the specified end to end availability & performance levels.
Ownership of capacity planning to secure availability and performance of the platforms against forecasted growth and demand.
Ownership of the product / service functionality to ensure it meets operational needs for performance management and reporting.
Ensure that, business processes to support and manage the service are developed, rolled out are not impacted adversely by any changes to the product / service
Introduce Best Practice Policies and Guidelines relating to products, licensing and support.
Work with business users or Service owners and manage processes to solve and minimize system / service issues and remove recurring problems and irritants via improvement programs and incremental change.
Ensuring processes are in place and adequate around vendor and partner support agreements
Ensure that, the partners keep relevant documentation and procedure manuals up to date.
Responsible for managing the progress and delivery of approved SR’s(Service Request's).
Single point control for all Service / product Configurations & Service Changes.
Raising and approving change request delivery.
Management of SLA performance.
Provide single point of accountability for the delivery of product / service KPIs
Provide regular feedback on issues and improvements to partner and supplier managers (PRMs).
Accountable for improving operating costs for the product / service.
Ensure that VF HSE&W procedures are implemented and works carried out in compliance with local HSE regulations.
Ensure that work associated risks are assessed and reduced so far as is reasonably practicable
Comply with VFTR’s information security policy, standards and procedures, available under Intranet / Corporate Security Library,
Report all suspected security and / or policy breaches, potential security risks to VF TR Corporate Security,
Protect VF TR’s information assets from unauthorized access, disclosure, modification, destruction or interference,
Protect user accounts and associated passwords , and accept accountability for any actions performed via usage of those accounts.
Ensure that VFTR BCM policy / standard ,procedures ,plans implemented and works carried out in compliance with BS 25999 -2 : 2007 Standard
Ensure that BCM risks are assessed and mitigated so far as is reasonably practicable in VFTR Business Continuity Management System (BCMS)
Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world.
Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.
Ensure VTR BCMS by planning, establishing, embedding, implementing, monitoring, reviewing, maintaining and improving within VFTR
Minumum 5 years experience in Websphere -Weblogic Administration.
Other application server installation and administration (like Apache, Tomcat, ,Jboss, IIS)
Minumum 5 years experience in Unix platforms
Minumum 5 years experience in advanced level scripting like shell, perl, tcl.
Minumum 5 years experience in Java programming and tuning, develop applications in Java.
Minumum 2 years experience in Oracle base level administration and SQL usage.
Base knowledge of networking (TCP / IP, routing, etc.) , Load Balancer management and performance monitoring tool management preferred.
Experience on OSM is a plus
Experience on Tibco is a plus