Director, Order Fulfilment ME & Africa
son 23 gün

We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

Director, Order Fulfilment ME & Africa

Reports to

Senior Vice President Global Order Fulfillment and dotted line to the Vice President of ME&Africa


The OF Director ME & Africa owns jointly with the BU managers of the region the Revenue number

He or she oversees all employees and activities within the OF team. The role is responsible for the accurate and timely revenue planning , tracking , forecasting and fulfillment for all of Elekta’s products along with the responsibility to deliver high client satisfaction at the completion of project delivery.

Project Delivery activities consist of but not limited to project administration, project management and site readiness as well as application training.

The Director will provide guidance, instruction, direction and leadership to the group for the purpose of achieving key result in Product Revenue, Employee Loyalty and Customer Loyalty.

The role will be a driving influence for the team, guiding them to meet quarterly and annual revenue, INI and expense targets.

They will be responsible for ensuring team members receive continuous training, education, mentoring and guidance in order to meet and exceed key performance indicators.

The position will promote the efficient use of project management techniques and tools by the department.


  • Accurate and timely revenue planning and revenue forecasting for all of Elekta’s product portfolio along with the responsibility to deliver high client satisfaction at the completion of project delivery
  • Reporting actual and forecasted revenue numbers on a weekly basis, highlight potential shortfalls and propose possible solutions to sales & management for further consideration & action
  • Analyzing the backlog and forecasted revenue, developing appropriate corrective action plans, as needed.
  • Development of and participation in setting annual revenue forecast and budgets will be required
  • Continue to develop and implement new methods for revenue generation and develop the project management process
  • Participate in the development of and accountable for the execution of the vision and strategy for OF Team
  • Close and continuous communication with other functions such as Finance, Sales & Service
  • Establish strong working relationships with Product Supply Centers
  • Effectively communicate with clients to identify needs and evaluate alternative business solutions and strategies when called upon
  • Establish communication and working workflows with Distributors
  • Accountable for Elekta’s Customer and Employee Loyalty Culture, closed loop processes and related process improvements within the department
  • Provide continued mentoring and leadership to employees
  • Establish career paths within the Project Delivery Team
  • Management Duties : Mentor, advise, and conduct reviews for employees under direct management ensuring departments are staffed, trained (product and soft skills) and organized with the required skills and coverage is maintained for all departments and customers; setting KPIs for team
  • Establish and maintain the department’s quality measures, benchmarks and best in class practices
  • Develop, implement, maintain and follow Quality procedures as they pertain to company policy and changes to Project Delivery Department
  • Drive efficiency programs identified by self or others within Elekta
  • Incorporate Elekta Values into all departmental functions and responsibilities
  • Promote continuous improvement and be a change agent
  • 50% travel expected
  • Perform other related duties as assigned or requested
  • Authorities

  • Being a member of the Global OF management team
  • Being a member of the Region ME & Africa management team
  • Project Management Process development, implementation and management
  • Site Coordination Process development, implementation and management
  • Managing assigned budgets
  • Travel authorization with respect of the budget of expenses allocated to the region
  • Hiring authorization with agreement with the VP and HR of the region and SVP of the function
  • Setting and executing vision
  • Relevant Knowledge, skills and competencies

  • Clear thinker, very good communicator and proven records in planning
  • Industrial work experience, with focus on capital goods in an advanced industrial environment with high demands on quality and project management
  • Previous experience of revenue management and forecasting is desireable
  • Project Management experience (medical software or hardware implementation is considered an asset and is preferred)
  • Self motivated & flexible
  • Master degree (science, business administration, etc.), or equivalent combination of education and work experience
  • Documented Management experience and skills, preferably including cross-location (remote) management and team building in an international environment
  • Proven track record of demonstrating effective leadership, achieving results through others, effective change management and setting high and sound performance standards.
  • Strong knowledge / understanding of the Supply Chain set-up for the different Elekta products
  • Fluent in English and one of the local languanges of the region and preferably with other European languages with good multicultural experience and skills
  • Excellent team player at all levels with strong interpersonal skills
  • Demonstrates high ethical standards, values and sound business judgement
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