Lobby Ambassador
Fairmont Hotels & Resorts
Fairmont Quasar Istanbul, Istanbul, Turkey
son 4 gün
  • Consistently offer professional, friendly and engaging service
  • Greet all guest as they enter and exit the hotel while ensuring service standards are followed
  • Engage in conversation with first time visitors, showing them the lobby and offering directions as required
  • Assist guests regarding hotel facilities and promotions in an informative and helpful way
  • To follow department policies, procedures and service standards
  • To follow all safety policies
  • Other duties as assigned
  • Qualifications :

  • Previous guest service experience required
  • Must possess a professional presentation
  • Must possess outstanding guest services skills and sophisticated verbal communication skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Physical Aspects of Position (include but are not limited to) :

  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
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