Clariant is a globally leading specialty chemicals company, based in Muttenz near Basel / Switzerland. On 31 December 2016 the company employed a total workforce of 17 442.
In the financial year 2016, Clariant recorded sales of CHF 5.847 billion for its continuing businesses. The company reports in four business areas : Care Chemicals, Catalysis, Natural Resources, and Plastics & Coatings.
Clariant’s corporate strategy is based on five pillars : focus on innovation through R&D, add value with sustainability, reposition portfolio, intensify growth, and increase profitability.
We are seeking highly qualified, dynamic candidates willing to pursue a professional career in a rewarding and fastly growing business environment as Customer Services Desk, Sales Support & Inside Sales MENA in BU Pigments.
Creation and monitoring of sales, sample and purchase orders for MEA in SAP,
Complaints' handling process initiation (including debit / credit payments) & creation of QNS in SAP,
Support sales force with information regarding customers status, requirements, updated info for open orders, overdues, BN and complaints,
Support planning and fulfillment of customer requirements based on service catalogue guidelines,
Interface between Order Fulfillment, transport management, customers and Sales Representatives,
Follow up account receivables and take necessary action in cooperation with the responsible Sales Managers & Cash Collectors,
Inside sales : proactively call customers based on order frequency analysis, available commodity product portfolio, stock sales, differentiated steering activities, aging stock offering and other activities closely coordinated with Sales Manager,
Follow up on samples send to customers in agreement with Sales Manager,
Enforce application of standard or best practice processes in CSD area,
Conduct process performance, initiation and follow up of corrective measures.
Graduate of university
3-5 years experience in a similar job preferred
Analytical and quantitative skills coupled with effective communication and team working attitude
Fluency in both written and spoken English, other languages are considered an asset
Good knowledge and experience in excel and office software applications, SAP an asset
Military obligation for male candidates must have completed