Prepaid Journey Lead-Digital CVM
Vodafone Türkiye
İstanbul, Marmara, Türkiye
son 2 gün

Prepaid Journey Lead-Digital CVM-MAS0002M9

We are seeking a Prepaid Journey Lead-Digital CVM with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting Head of Digital Accelerator of Vodafone Turkey.

The accountabilities of this role are :

  • Define lifecycle framework of prepaid customer journeys and actions in each journey stage
  • Define and execute strategies & initiatives to maximize customer lifetime value throughout journeys
  • Design & delivery prepaid customer strategy with always on marketing principles
  • Execute prepaid BTL marketing plans
  • Provide prepaid customer management inputs to Digital CVM squad like targets, actions, communication contents
  • Work with the channel leads to effectively design & execute customer communications
  • Prepare scenario plans of changes to communications that optimize performance against targets and objectives
  • Design processes of always on marketing : change management, performance measurement, steering, etc.
  • Bring customer insights by making analysis, benchmarking and learning from research
  • Improve customer experience
  • Drive culture and behaviour change required for always on marketing
  • Work in harmony with agile practices
  • Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world.

    Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.

  • BSc. degree in business administration, industrial engineering, economics or similar fields of engineering
  • Flexible mind set to adapt to a constantly changing business field
  • Has analytical thinking skills in every aspect of work and pays attention to details
  • Good at multi-task management
  • Good at problem solving
  • Strong written and verbal communication skills and inter-personal skills
  • Good team player
  • Good at handling ambiguity
  • CVM experience is preferred
  • Location

    Maslak HQ / Head OfficeBüyükdere Cad. No : 251 MaslakŞişliİstanbul

    Job Type

    Full-timeEmployment Type : Permanent

    Closing Date

    12-Aug-18, 9 : 59 : 00 PM

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