Senior Continuity Incident Response Analyst
Brown Brothers Harriman
son 6 gün

Senior Continuity Incident Response Analyst

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges.

We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can.

Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Join us as our Senior Continuity Incident Response Analyst!

Brown Brothers Harriman is currently recruiting Senior Continuity Incident Response Analyst to join our Enterprise Incident Management organization.

The Senior Continuity Incident Response Analyst is a designated full-time resource responsible for working with stakeholders throughout the Firm to support business continuity and incident response efforts on a global basis.

You will work with other areas of the Firm to develop consistent procedures, communication and escalation plans in the event of a business interruption due to acts of nature, malicious attack, or human error.

In addition, you will support external client engagements working with relationship managers.

Some of your additional responsibilities include :

Planning & Organization

  • Participate in the development, implementation and maintenance of business resiliency plans across all assigned business groups, ensuring they are in line with the overall business continuity plan.
  • Develop, maintain and enforce a schedule of regularly occurring simulations / tabletop exercises of the business continuity and cyber incident response processes.
  • Document any and all recommendations / gaps and develop a plan for closing them.

  • Develop, maintain and enforce a schedule of regularly occurring tests of the business continuity and systems recovery processes.
  • Document any and all recommendations / gaps and develop a plan for closing them.

  • Assist in ad-hoc projects as needed
  • Event Management & Incident Response

  • Assist with incident response and business continuity efforts and, at times lead events, from coordinating status calls, providing clear concise updates to the business heads, and assisting with implementation of continuity plans
  • Maintain coordination and communication streams horizontally and vertically as part major incident handling
  • Participate in conversations to facilitate moving functions from one office to another working with the business leaders
  • Draft incident communications, both for internal and external audiences, and provide status updates on the BCP Intranet and BBH Portal
  • Monitor news and alert services to rapidly identify events affecting or potentially affecting our offices and / or personnel;
  • escalating to relevant management

  • Translate technology issues into layman terms in support of internal and external communications.
  • Relationship Management

  • Work closely with relationship managers in supporting external client engagements with timely completion of due diligence questionnaires and providing client presentations during due diligence visits
  • Work closely with BCP Planners / Managers (typically MD / SVP / VP level) to understand and define their critical processes, provide guidance and direction on BCP needs and work through SLAs
  • Conduct annual plan review of all business BCP plans and manage plan review / approval process ensuring all planners and managers sign-off
  • Qualifications :

  • Bachelor’s degree or equivalent work experience
  • 5+ years of experience in the financial services industry preferred
  • Business knowledge of BBH core critical functions such as Custody, Infomediary, Service Delivery, and Fund Accounting / Admin a plus
  • Proficient / Knowledgeable in crisis management, business impact analysis, disaster recovery, and business continuity
  • Understanding of relevant regulatory frameworks for business continuity and cyber security a plus
  • Experience in facilitating large scale tabletop exercises / simulations for business continuity and / or incident response
  • Natural ability to take the lead and drive whether it be a project or incident management
  • Ability to analyze complex issues, make sound decisions and exercise independent judgment
  • Excellent written and verbal communication skills to effectively interact with colleagues at all levels
  • Confident communicator that can explain technology to non-technical audiences
  • Excellent organizational skills with attention to detail
  • Team-player taking ownership and helping colleagues
  • Extensive experience with standard desktop tools, including Microsoft Office.
  • Proven experience in project management, developing and implementing strategic plans
  • Ability to handle multiple priorities, while meeting deadlines
  • Ability to stay calm and communicate clearly in stressful situations
  • Ability to work extended / alternate hours during an event
  • Travel may be required
  • What We Offer :

  • A collaborative environment that enables you to step outside your role to add value wherever you can
  • Direct access to clients, information and experts across all business areas around the world
  • Opportunities to grow your expertise, take on new challenges, and reinvent yourself without leaving the firm
  • A culture of inclusion that values each employee’s unique perspective
  • High-quality benefits program emphasizing good health, financial security, and peace of mind
  • Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
  • Volunteer opportunities to give back to your community and help transform the lives of others
  • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.Full timeBoston

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