Mobile Finance Services Senior Associate Manager
Vodafone UPLIFT
Istanbul, TR
son 6 gün

Contract Type : Permanent

Permanent

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do.

We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

RESPONSIBILITIES

  • Improve product capabilities with new services related to best customer experience
  • Define processes and use cases for each functionality
  • Design and optimize cross functional sales journies according to business requirement.
  • Identify the business and system needs for digital payment systems
  • Ensure the coordination among stakeholders of the projects and working in coordination with other departments, and all third parties or strategic business partners to deliver the projects on time with an amazing customer experience
  • Manage all processes & distribution network
  • To sustain relationships with internal / external stakeholders to ensure their full support for the related services.
  • Direct responsibility to achieve annual financial targets
  • o Develop forecasts for KPI’s

    o Prepare development plans according to fiscal year targets

    o Tracking main KPIs’such as monthly active user, download, transactions and volume

  • Apply the regulation significations into business, in a commercially profitable way
  • Share findings on global and local market trends to determine customer needs and insights and analyze competitors products and communicate competitive threats and opportunities
  • Constantly look for new partnerships and business models to increase overall business performance and profitability
  • QUALIFICATIONS

  • Experience in at least one of the following products is a must; credit cards, pre-paid cards, POS, other payment systems
  • BSc. degree in Business Administration, Economics, Engineering or a relevant field; MSc / MA will be a plus
  • Minimum 5 years of experience
  • Product management, new product roll out knowledge
  • Project management and analytical thinking
  • Ability to think creatively and strategically to turn new technologies into commercially successful products
  • Strong analytical and problem solving skills involving significant and detailed analysis / interpretation
  • Excellent organizational and leadership skills
  • Outstanding communication and interpersonal abilities
  • Through understanding of diverse business processes and strategy development
  • Strong ability in planning, reporting and analysing
  • Strong Inter-personal skills both in Turkish and English
  • Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.

    We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

    We actively encourage everyone to consider becoming a part of our journey.

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