Senior Manager BU Compliance Eastern Europe Cluster Lead
As the compliance lead for the cluster, the Sr. Manager BU Compliance Eastern Europe Cluster Lead is responsible for providing oversight, strategic insights and support for implementation of the elements of an effective compliance program for markets within the Eastern Europe cluster (Turkey, Romania, Bulgaria, Armenia, Azerbaijan, Georgia, Kazakhstan, Kosovo, Kyrgyzstan, Mongolia, Montenegro, North, Macedonia, Uzbekistan) considering the local Legal and Regulatory framework, as well as Global Company Policies and Procedures, managing local compliance resources where available.
BE THE COMPLIANCE LEADER
Develops and drives the Local Compliance Program of market(s) under his / her responsibility in consultation with Senior Country Management including preparation of an annual plan addressing the risk profile of the marketCoordinates with other compliance support functions to implement the Local Compliance Program of market(s) under his / her responsibilityRepresentation of Compliance in the local Leadership Team in order to support Country Management in ensuring the elements of an effective compliance program exist in the market(s) under his / her responsibilityCo-chairs local Compliance Committee as an effective forum to discuss, address, escalate significant risks and opportunities across the commercial businessRepresents the company’s ethical priorities before external stakeholders (e.
g. MOH, pharma associations); develops and maintains effective networking with industry compliance professionals; participates as active member of local industry associations focused on ethics and compliance
SUPPORT COUNTRY MANAGEMENT
Assists in the preparation of compliance updates to Local leadersEvaluates potential compliance implications from any changes in global / regional / local law and regulation in the market(s) under his / her responsibilityCollaborates with other compliance support functions in providing a unified approach / advice into commercial strategies
PARTNERSHIP WITH relevant business and functional leaders
Develops and maintains close and effective business partner relationships with colleagues while maintaining appropriate independence required for a compliance functionFocused engagement with business leaders to ensure proper support of business priorities and implementation of strategic projectsCoordinates cross-functional consultative bodies or any approval committees formed to manage compliance risks associated with activities, initiatives or third-party relationships
MODEL AND FACILITATE A CULTURE OF INTEGRITY AND ACCOUNTABILITY
identifies needs and acts proactivelySupports an environment of continuous learning and open discussionSupports the integration of compliance considerations into people processes in partnership with local HR
COMPLIANCE CHAMPIONS COORDINATION
Supports the maintenance of a robust Champions network in the in the market(s) under his / her responsibility, with a development plan and follow upEstablish annual objectives for the Champions in partnership with country management and provide feedbackOrganize regular meetings with champions to get feedback for the enhancement of the Compliance program and execute on PoAs
COORDINATES SOP DRAFTING AND IMPLEMENTATION
Facilitates effective understanding, implementation and integration of corporate and local policiesResponsible to support drafting, alignment, sign off, implementation and update of SOPs owned by ComplianceProvides expert advice on the drafting, alignment, sign off, implementation and update of the SOPs not-owned by ComplianceImplements local policies / procedures as needed to address gaps and coordinate market implementation of global controls designed to strengthen in-market complianceProactively stays informed and act on upcoming changes in the company and industry policy framework and local regulationsCreates clear guidance and effective procedures designed to enhance controls on the areas identified as result of risk assessments and other reviews
UNDERSTAND RISK PROFILE OF MARKETS IN THE REGION
Understands the risk profile of his / her market using available metrics and resources and considering relevant enforcement activityPerforms compliance risk assessments in the market(s) under his / her responsibility in partnership with global / regional CompliancePerforms reviews of audit, investigation, monitoring results to identify trends and emerging risks in the market(s) under his / her responsibilityIdentifies cross organization efficiency, control gaps, or inconsistent local policies and processes related to the interaction with healthcare professionals, government officials, medical societies, government agencies and patient associations and partner with compliance supporting functions and business leaders to develop proposed mitigation
UNDERSTAND KEY BUSINESS INITIATIVES / PRIORITIES AND SUPPORT RISK MITIGATION
Engages with business and other functional leaders to assess risk and implement mitigation on key business strategiesProvides reactive and proactive constructive and solution-oriented advice / support to the business on the development of systems, processes and controls designed to address compliance risksProvides support, consistent guidance, and consultation on questions related to corporate compliance policies in the market(s) under his / her responsibility
UNDERSTAND MONITORING NEEDS OF MARKETS IN THE REGION
Coordinates monitoring needs in the market(s) under his / her responsibilityReviews monitoring results together with business and supports to adjust strategies / tactics as neededEstablishes a regular reporting mechanism where emerging risk areas, non-compliant trends and procedural gaps are reviewed and discussed
ESTABLISH AN EFFECTIVE TRAINING PROGRAM
Supports in the implementation and maintenance of an effective corporate and local training curriculum for the market(s) under his / her responsibilityIdentifies training needs and builds customized materials to ensure adequate training on corporate and industry compliance mattersReports on the training delivered
ASSIST IN REMEDIATION
Provides support and guidance to business process owners in the development, execution, and documentation of remedial actions for any deficiencies in control design or operating effectiveness or process identified through day-to-day compliance and control activities, control self-assessments, Corporate Audits, Investigations and monitoring activitiesSupports Open Door and Anti-Retaliation policies awarenessFollows reporting protocols for every potential RCISupports compliance Investigations in the market(s) under his / her responsibilityAssists in individual and programmatic remediation of issues identified by investigations, audits, or monitoring activity, supporting business to identify root causeProvides support to business in the accurate response to audit requirements related to compliance
MANAGE THIRD PARTY RISK
Supports market(s) under his / her responsibility to identify, understand and proactively mitigate compliance risks associated with third partiesCoordinates implementation of third-party controls and processesMonitors and assess adherence to third party contractual obligationsSupports market business development transactions compliance due-diligence liaising with Regional Compliance when needed
Indicate qualifications that are job related, consistent with business necessity and necessary for the performance of an essential function of this role including : education / licenses / certifications, relevant experience (where legally permissible), technical and / or other job-related skills.
University degree in Law, Finance, Business, Medicine, Science8 years above professional experience in Legal, Finance, Business Operations or Compliance and control related functions.
Good track record to prove capabilities for Compliance (e.g. projects in business designed to enhance controls)Comprehensive understanding of the local regulatory environment (as it is related to Compliance), relevant international and local Codes of Practice, guidelines, regulations as well as applicable Pfizer SOPs, Policies and Procedures (only for internal candidates)Understanding of US FCPA and pharmaceutical / healthcare industry experience is preferred
Strong values and commitment to ethicsStrategic thinkingAbility to assess, understand and communicate risk profile and key risk areasAbility to partner with key in-market business leaders as a trusted strategic advisorAbility to work cross-functionallyAbility to understand foreign cultures and sensibilities and to communicate effectively in a global environmentStrong communication skills to drive and message compliance culture as country leaderAbility to prioritize time and resources
TECHNICAL / FUNCTIONAL COMPETENCIES
Experience and proven capabilities in complianceSelf-directed, sole contributor; ability to work both autonomously and as part of a team to resolve complex mattersDemonstrated informal leadership and collaboration skillsExcellent written and oral communication skills in EnglishAbility to summarize and articulate complex concepts clearly and efficientlyStrong analytical, organizational, problem solving and strategic thinking skills with ability to see the big picture as well as the detailed and specific relationships between business topicsAbility to manage multiple projects, deadlines, and priorities in a fast-paced, evolving work environmentHigh level of organization and efficiency with demonstrated attention to detail
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.