Spa Manager
Spa Soul
Istanbul, Istanbul, Turkey
son 1 gün

Objective

To oversee spa treatment and services operations and recommend and implement strategies to achieve performance and revenue targets.

Key Responsibilities

  • Supervise daily spa operations and liaise with department heads to ensure cleanliness, maintenance and service standards are upheld
  • Manage the financial budget, control costs and prepare revenue and expense reports
  • Ensure the spa’s operating procedures and policies manuals are implemented as required
  • Supervise spa therapists and receptionists, answering queries and identify training needs
  • Develop the therapists’ roster and assist the receptionist with the appointment schedule
  • Ensure the spa’s operating procedures and policies manuals are implemented and updated as required
  • Assist in the development and updating of the spa menu
  • Reference and abide by the spa’s Standard Operating Procedures, Policies & Forms Manuals
  • Manage client feedback
  • Requirements

  • Well knowledge of English in business writing and speaking (Second language is preferred)
  • Two (2) years spa supervising experience in an international standard spa
  • Effective communication skills
  • People person nature
  • High school diploma or certificate in sales
  • Willing to work shift hours including evening and weekends
  • Proven business skills

  • Operations management
  • Financial reporting
  • Human resource management
  • Public relations and marketing
  • Retail management
  • Customer service
  • Industry analysis
  • Computer literate (mid-advanced level)
  • Business writing
  • Personality traits

  • Articulate verbal and written communication
  • Interpersonal skills
  • Self-motivated
  • Enthusiastic
  • Empathetic
  • Sales oriented
  • Professional presentation
  • Warning : All CV applications

    must include candidate's photo

  • CVs without photo are not going to be processed.
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