A GC&E Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.
What will I be doing?
As GC&E Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.
Specifically, you will be responsible for performing the following tasks to the highest standards :
Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
Understand fully the hotel amenities, packages and promotions
Generate and develop sales leads and contact potential clients to build business relationships
Produce quotations and written confirmation to all clients
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
Arrange and carry out Hotel show rounds
What are we looking for?
A GC&E Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
Excellent communication skills
High level of IT skills, including Excel, PowerPoint, and Word
Proactive approach to meeting deadlines and targets
Excellent organisational and administration skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
Previous experience in a sales role
Relevant degree, in a sales or business discipline, from an academic institution