IT Director
Wyser Turkey
Istanbul, TR
son 6 gün

Wyser is the international company within Gi Group in charge of searching for and selecting specialized middle and senior management.

We are looking for a "IT Director" for one of our client - HQ in Istanbul.

Knowledge / Skills / Experience

  • Deep technical expertise and a good understanding of the underlying business processes and systems
  • High commitment to meet business needs as well as Service and Operational Level requirements
  • Proven leadership and management skills; experience of working with multiple third party vendors
  • 5+ years of experience in IT service development and service management; 10+ years of management experience
  • Key Responsibilities

    Service Development & Transition

  • Manage the solution architecture, planning, designing, building and implementation of IT services including new development and major enhancements to existing systems
  • Deliver committed portfolio of projects within agreed constraints
  • Ensure that the transitioned services have been developed to meet Operational and Service Level Requirements
  • Drive a shift from predominantly bespoke to non-customized, package-based solutions, build a true, legacy-to-cloud integration capability and delivery platform for mobile devices
  • Service Management

  • Manage day to day service operations, source and deliver components of standard services from a defined service catalog
  • Verify service operations against stated Service Level Agreements and Operational Level Agreements
  • Serve as point of escalation, review and approval for key issues and decisions for all enterprise solution development and management domains
  • Supplier Relationship Management

  • Establish and manage the operational relationship with suppliers / partners
  • Key Result Areas

  • Solutions delivery as per business needs and architectural standards
  • Provisioning of IT services as per the agreed SLAs
  • Continuous improvement in IT services delivery
  • Supplier relationship is managed effectively and efficiently to maximize the value to business and minimize operational risk to services
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