Service Support Specialist - Solar
ABB
Istanbul, Istanbul, Turkey
son 6 gün

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

  • We seek for " Service Support Specialist " who will be able to demonstrate knowledge in ABB, in Solar, at Dudullu location with below qualifications;
  • Your responsibilities

  • Builds and maintains sustainable relationship with customer. Manages service related customer requirements and customer enquiries.
  • Ensures continuous communication,

  • Manages the Service order process in a timely manner from quotation to invoicing and cash collection,
  • Track and issue onsite and Repair Center service orders.
  • Reporting of the service orders
  • Supervising internal and External Invoicing
  • CRM tool data entry and reporting in daily, weekly and monthly manner
  • Prepare service sales orders.
  • Manages all required reporting and documentation. Ensures all necessary data has been registered in a timely manner in the system,
  • Your background

  • At least have an associate degree (2 years) from a University
  • Minimum 2 years of working experience .
  • Able to communicate effectively and problem solver,
  • Good command of written and spoken Turkish & English,
  • Good knowledge of MS Office applications,
  • Familiar with CRM tools and SAP
  • No obstacle for traveling,
  • Completed military service for male applicants,
  • Flexible to respond customer calls 7 / 24.
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