SUMMARY OF ROLE
Service Engineer will be executing in-house repairs, maintenance at customer’s sites or mobile; start up, diagnostic, on call service and preparation before site installation.
Service Engineer is responsible for executing the scheduled work according to the Emerson standards of safety and quality.
PRINCIPLE JOB RESPONSIBILITIES
Troubleshooting & repairs.
Installation and startup.
Provide technical support to customers.
Be able and willing to perform emergency call-out services to provide customers with fast and efficient services.
Execute the requested job in the best way to meet customer’s deadlines and expectations.
Keep workshop / workplace(s) tidy, in order and representative.
Communicate issues concerning customer satisfaction or customer requests for Emerson support to the responsible person in Service Management or Sales Management.
Tutoring customer training.
Execute all work ( all repairs, installations, training etc.) in accordance with each divisions guidelines
Adhere to local and international Emerson Trade Compliance procedures in connection with all transactions and business practices.
Adhere to company’s and customer HSEQ standards at all times.
REQUIRED QUALIFICATIONS AND EXPERIENCE
Degree in an engineering discipline, such as mechanical / electrical, computer science, or control systems.
Relevant experience a from process industry such as Biotechnology / Pharmaceutical, Chemical, Oil & Gas, Refineries.
Good communications skills and fluent in English written and spoken.
Native in Turkish
Availability to work non-office hours and perform call-out services, if applicable.
Availability to work offshore, if applicable.
Driving license for car (class B)
Ethics & Values
Functional / Technical Skills