Cluster Reservations Agent
Hilton
İstanbul, Istanbul
son 5 gün

Job Summary

A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

What will I be doing?

As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Cluster Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs.

Specifically, a Cluster Reservations Agent will perform the following tasks to the highest standards :

  • Convert, quickly, inquiries into contracted business
  • Respond, positively, to sales inquiries to develop future sales leads
  • Identify sales leads, as appropriate
  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
  • Provide prompt and efficient service while maintaining the hotels brand standards
  • What are we looking for?

    A Cluster Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

    To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

  • A passion for delivering great customer service
  • A highly professional telephone manner and excellent communication skills
  • Outstanding administration and organizational skills
  • Intermediate computer proficiency
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

  • Previous experience in a Reservations environment
  • Tertiary qualifications, or other collegiate-level degree
  • Başvuruldu
    Favorilere ekle
    Favorilerden çıkar
    Başvuruldu
    Emailim
    "Devam et" i tıkladığınızda, neuvoo'nun bu formda sağladığınız kişisel verilerinizi, bir neuvoo hesabı oluşturmak ve Gizlilik Politikamız uyarınca e-posta uyarılarımıza abone olmak için toplayıp işlediğini kabul edersiniz. İstediğinizde bu adımları uygulayarak onayınızı çekebilirsiniz .
    Devam et
    Başvuru Formu