Order Management Specialist
GE Healthcare
Turkey
son 6 gün

Essential Responsibilities

  • Ensure Order Entry Quality & Integrity :
  • Ensure customer orders are validated and approved before order entry
  • Entering and booking orders in various oracle systems for equipment and accessories
  • Confirm Customer Requested Date and provide the customer acknowledgement
  • Follow external purchases :

  • PO issuance to suppliers
  • Backlog Management& Fulfillment
  • Follow up on sales orders with makes centers and fulfillment team to meet customer requested dates
  • Execute external purchases related to customer order : PO issuance till delivery
  • Work with logistics team on shipments till delivery to site
  • Own and update timely key dates using local operating mechanisms and reports.
  • Ensure the execution of concessions in case of damaged goods or lost on shipment
  • Ensure effective cross-communication :
  • Establish and maintain communication with the appropriate stakeholders for customer order execution purpose
  • Lead and attend business sales reviews to ensure tasks and actions of the projects are well assigned
  • Monitor the Customer Plan versus actual to pro-actively reduce span in the customer order
  • Fulfillment grounded on SCOT optimization
  • Role Summary / Purpose

    The Project Management Coordinator is responsible for planning and pro-actively managing the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met.

    Qualifications / Requirements

  • Bachelor’s Degree or equivalent knowledge or experience
  • 2+ years of experience in sales / services and / or operation roles
  • Basic knowledge of project management fundamentals
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • High work standard and quality
  • Reliable, responsive, attentive to detail
  • Customer satisfaction oriented
  • Team player
  • Excellent presentation skills
  • Strong PC skills
  • Desired Characteristics

  • Transportation and customs knowledge
  • Proficient at understanding of Order Entry and approval processes work through ORACLE
  • Good Medical Products knowledge
  • Lean and Six Sigma skills
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