Steward Supervisor
Swissôtel Hotels & Resorts
Swissôtel The Bosphorus, Istanbul, Turkey
son 13 gün

Quality in Life Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people.

We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

A member of the Leading Hotels of the World and awarded Europe Luxury Hotel 2013 by World Luxury Hotel Awards, Swissotel The Bosphorus, Istanbul is a five-

star luxury hotel right in the Centre of Istanbul on the European banks of the Bosphorus. Nestled, it offers 497 guest rooms and suites, featuring state-

of-the-art technology and exclusive amenities. For guest staying in Executive rooms, the Swiss Executive Club lounge provides additional luxury and exclusivity Summary of Responsibilities : Reporting to the Chief Steward, responsibilities and essential job functions include but are not limited to the following :

  • Lead, teach, coach and inspire a team of up to 50 staff, including Stewards, Van drivers and equipment stockers for the day, evening or night team
  • Ensuring all colleagues arrive for their shift on time, well groomed and ready to work
  • Assign work station to all colleagues during line-up and pass on events and information
  • Ensuring that all colleagues are following the proper procedures and standards set in place by the department and the hotel
  • Responsible for the opening and closing shift
  • Ensure that all Kitchens are Cleaned, Organized and sanitized
  • Ensure all daily tasks list are completed
  • Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction
  • Ensuring that garbage & recycling removal is being done in a timely manner and done according to the rules set in place by the hotel and Parks Canada
  • Assist in the correct usage of all chemicals within the department and outlets, including appropriate training in accordance with provincial WHMIS legislation
  • Conduct individual development discussion and performance reviews as assigned on a monthly basis
  • Conduct performance discussions and ensure all progressive corrective actions forms are completed correctly and in a timely manner
  • Assist any outlets and culinary team for any kind of resource request
  • Ensuring all equipment is cleaned, maintained and properly stored after an event
  • Attend and participate in departmental meetings
  • Perform walkthrough with Assistant and Chief Steward on a regular basis
  • Ensure all storage room are kept clean and organized
  • Filling positions within the department when needed
  • Foster an environment of cooperation within the department and between other departments within the hotel. Encourage participation and input from all colleagues while promoting professional work habits that will ensure that the department is being guided at all time by Fairmont’s Mission, Vision and Values
  • Have a proactive eye for detail and cleanliness
  • Actively participate in hotel committee (Service plus, environmental, learning, Health and Safety )
  • Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program
  • Adhere to all environmental policies and programs as required
  • Other reasonable duties as assigned
  • Follow department policies, procedures and service standards
  • Maintain a clean and safe work environment
  • Other duties as assigned
  • Qualifications :

  • Previous experience in food and beverage
  • Knowledge of Food and Beverage and Stewarding an asset
  • Previous leadership experience an asset
  • Excellent communication and organisational skills
  • Attention to detail
  • A Valid Alberta Driver’s License is an Asset
  • First aid, WHMIS and Food Safe Handling course an asset
  • Physical Aspects of Position (include but are not limited to) :

  • Constant standing and walking throughout shift
  • Able to reach height of 6 feet to store equipment on a regular basis is a requirement of the job
  • Able to lift up equipment up to 50lbs often during the work day
  • Able to push and pull heavy equipment up to 500lbs
  • Management / SupervisoryFull-timeDay JobNoOngoing

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