Member Support Specialist (E – mail support) with German and English
Conectys
Istanbul, Turkey, Turkey
son 5 gün
source : Top Language Jobs

Conectys is a global organization with centers on 3 continents and in 7 countries We are all about transparency modesty and growth We also strongly believe in Fun Work so much that weve made it one of our core values Conectys is fueled by people We have the best possible clients in gaming high tech travel retail finance and other key industries Employee engagement initial and ongoing training flexible work hours incentives &ldquo Pizza with the CEO&rdquo Fruit Days Happy Hours employee-driven CSR programs Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys We are also recognized for premium BPO services with 11 awards received in the past 3 years alone You will be in charge of - Communicate with German members via email to solve their problems- Answer any questions our members may have- Keep an eye on the needs of the community and feedback on any trends to the team- Work with a close-knit team to help one another gain insights and share laughs- Find better ways of doing things generate ideas and be a change-makerYou should know - A fluent German speaker with excellent communication skills- Able to speak and write well in English- Prior experience in online customer support or a strong desire to learn and the motivation to grow fast preferable- An efficient problem-solver and decision-maker who pays attention to detail- Comfortable with working flexibly on a shift-based schedule thatll be adapted to your needsWhat we offer - Soft Skills and Communication Training- Project Specific Training with access to our customers products- Professional work environment and international career opportunities- The office located in the city center- Private Health Insurance- Additional Transportation Payment to the salary- Meal Voucher &ndash Sodexo

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