Are you passionate about leading and motivating teams to make every day special for our customers?
If so, we have a fantastic opportunity at Jet2holidays to join our Overseas Team in Fethiye as Resort Manager .
Reporting to the Destination Manager , the Resort Manager will work as part of the Jet2holidays Overseas Management Team and be responsible for the planning, performance and service delivery of Jet2holidays leading the Resort Team.
As part of the Overseas Management Team, you will be responsible for overseeing and driving the performance of the team and service delivery of Jet2holidays across Fethiye, working closely with our Resort Team Leaders in line with our agreed service levels, operations and ensuring that company policies, procedures and values are followed at all times.
Part of your role will be to carry out regular visits to all resorts within the destination to ensure KPI’s are being achieved by working with key stakeholders and providing ongoing coaching and development of the overall team.
You will also ensure that branding guidelines are adhered to and that updates are distributed as and when required.
To be successful in this role you will have proven customer service and operational management experience gained from working with a tour operator, along with excellent team leadership and motivational skills.
You’ll be confident in dealing with difficult situations and taking them to a positive conclusion.
You will already be living in or willing to relocate to Fethiye and will ideally speak the local language confidently, as well as being fluent in English.
To be successful in this role you will already be a driver with your own transport.
In return for delighting our customers, we offer a great salary on a local contract combined with excellent opportunities for progression in a growing business.
If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team , then please apply today.
Help us send our all-important customers on holiday with Jet2.com and Jet2holidays !!