Hotel Overview :
Central to shopping, sightseeing, restaurants and bars, and the business district. The green park surrounding the Fairmont Quasar Istanbul, offers breathing space in a dense part of the city.
The hotel is about 20 km to Atatürk Airport and in convenient walking distance to metro.
Business and leisure travelers alike will experience the utmost in comfort and luxury at the Fairmont Quasar Istanbul. The 209 luxury guestrooms include 25 Suites, 33 Gold Rooms and 64 Apartments, all elegantly designed for the discerning modern traveler and cuisine that ranges from traditional Turkish to health-conscious to international, guests will find just what they need for the perfect Istanbul experience.
Fitness enthusiasts can enjoy the 2000 sqm, well-equipped Willow Stream Spa and Health Club, during summer, guests can also enjoy our outdoor swimming pool overlooking the Bosphorus.
Summary of Responsibilities :
Consistently offer professional, friendly and engaging service
Lead and supervise the Food & Beverage team in all aspects of the department and ensure service standards are followed
Ensure that proper Food and Beverage controls are in place and adhered to
Maximize revenues by communicating regularly with the Food & Beverage teams to implement agreed upon strategies, practices and promotions
Monitor the departmental budget in a fiscally responsible manner
Address guest concerns and react quickly and professionally
Ensure all Food & Beverage leaders have full knowledge of all menus in the various outlets
Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
Conduct regularly scheduled departmental meetings
Select, train and develop Colleagues to ensure timely recruitment and career growth
Balance operational, administrative and Colleague needs
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned
Previous Food & Beverage experience in a leadership role required
Computer literate in Microsoft Window applications required
University / College degree in a related discipline preferred
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times