At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
After another exciting year of growth for Jet2.com and Jet2holidays , we now have some great opportunities for Station Supervisors to join our Ground Operations Team on Full time Fixed Term contracts.
Reporting to the Regional Manager, the Station Supervisor will play a key role in the safe and punctual ground handling operation at Jet2.
com destinations in Turkey , with a focus on Antalya , ensuring that Jet2.com customers constantly receive first class levels of customer service.
This is a Fixed Term position until 31st of October 2020
The successful candidate will be responsible for :
Excellent levels of service to Jet2.com ’s customers.
Strong relationship management and close liaison with Jet2.com 's third party service providers both within the airport and externally.
Effective supervision of both the landside and airside operations.
Completion of daily operational reports and timely submission to head office.
Ensuring Jet2.com ’s policies and procedures are implemented and adhered to.
Manage attendance and leave roster for the Jet2.com team.
Monitoring of station key performance indicators and making recommendations for improvements at the station.
Oversee all Ground Operations at the airport and ensure all services are carried out to the company standards and procedures.
Liaise with the appointed ground handling agent, airport authorities, Jet2.com and Jet2holidays , ensuring that you drive a One Team’ ethos in all areas.
The successful candidate will have :
Good language skills and be fluent both in English and Turkish
Extensive experience of the aviation industry, in either a check-in / ramp handling capacity, is essential.
Previous experience of a fast-paced customer service environment.
Experience of leading by example.
In return we offer :
Excellent training and support to develop your career with Jet2.com
Fully paid training
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.