Digital Business Development Specialist-MAS0002J1
We are seeking a Digital Business Development Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to Digital Business Development Manager of Vodafone Turkey.
Manage the My Vodafone APP, Web and Chatbot Product Backlog and align to the Business Roadmap
Make sure that the development of the product follows the Digital Telco strategy and fits into the Digital Self-Care strategy
Leverage digital capabilities to guarantee superior online customer experience for Vodafone customers
Strategic responsibilities include deciding on the product strategy, developing the product roadmap, and managing the stakeholders
Making sure that the APP performance and CX KPIs are continuously tracked and all necessary actions are taken to improve customer experience
Work in harmony with agile practices
Vodafone, one of the largest telecommunications companies in the world, has mobile operations in 26 countries (partnering with mobile networks in 55 more) and fixed broadband operations in 17 markets, serving 446 million mobile customers and 12 million fixed broadband customers around the world.
Vodafone is strongly committed to lead the digital transformation in the Turkish Market, where the company has been operating and investing heavily since 2006.
Strong leadership qualities
Knowledge and experience on digital assets
Strong product and project management skills
Able to manage change, make decisions and create quality Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
Proven project management and change management ability
Building Capability : Building Capability, ensuring that we have the right people in place for our business now and in the future.
Influence and Impact : To communicate with Influence and Impact, clearly and passionately Customer Satisfaction
Maslak HQ / Head OfficeBüyükdere Cad. No : 251 MaslakŞişliİstanbul
Full-timeEmployment Type : Permanent
15-Jun-18, 4 : 59 : 00 PM