Region Quality Manager
Thorntons
İstanbul, TR
son 6 saat

Ferrero is a family

  • owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®.
  • As the love for our brands continues to grow, so too does our global reach. Represented in 55 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world.

    The secret to our global success? Nearly 35,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of.

    Join us, and you could be one of them. About the Role :

    We are looking for an İstanbul based Region Quality Manager who will be reporting both to Region Manager Turkey and Area Quality Manager.

    The responsibilities and the qualifications are mentioned below

    Main Responsibilities :

  • Responsible for local Quality within the Region - from Supplier to the Market - with full accountability on : (i) Suppliers of Raw Materials and Packaging;
  • ii)Industrial area - Plant and Warehouses; (iii) Commercial area - Logistic,

    Point of Sales and Consumer Complaints

    Executes and implements all Quality Guidelines and Methologies at local level

    Propose improvements to the existing guidelines and methodologies based on local constraints and applicability

    Defines mechanisms for coordination and guarantee alignment among Region resources (e.g. recurring meeting, update reports, dashboards, etc.).

    Promotes quality aspects within the Region by taking part in relevant governance meetings and proposing improvement projects

    Coordinates Plant Quality, Commercial Quality, Raw Materials and Packaging Quality

    Ensures the respect of quality standards regarding food service products and projects, based on centrally defined (commercial quality development function) guidelines and rules

    Oversees regularly suppliers, plants, warehouses, distributors and contact center

    Defines and monitors the KPI / indicators for updating the Regional Board about Quality activities.

    Coordinates with Plant Quality and AQM for the management of Incidents to ensure a promptly and effective response and management

    Maintains relationship with health authorities, category associations, institutions that impact quality

    Who we are looking for :

    Bachelor’s degree Food Engineering ,chemistry Engineering,

    Minimum 10 years experience in a multinational company

    Advanced problem solving, analytical and presentation skills

    Strong communication and team management skills, able to work in a multicultural environment

    Excellent written and verbal communication skills both in English and in Turkish

    Excellent command of MS Office programs

    Should have no restriction for business travels

    How to be successful in the role and at Ferrero :

    Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

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