Product Safety & Recalls Manager
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.
By giving customers what they want low prices, vast selection, and convenience Amazon continues to evolve as a world-class e-commerce platform.
The Safety Sustainability Security and Compliance (S3C) team helps deliver hundreds of thousands of items each day, obsessing over product safety and compliance requirements so that our customers, vendors, sellers and internal businesses can reliably send and receive a broad range of products, equipment and software.
The Product Safety & Compliance team is looking for a smart, self-driven, hard-working, and creative candidate to join our team.
The successful candidate shows excellent judgment and instincts in decision making and proactively and continually improves their level of knowledge about Amazon’s business, its platform, and relevant technologies.
This is an exciting and challenging position that provides Compliance and Regulatory support for the Product Safety & Compliance team.
This position will be located in Istanbul and requires international travel for business purposes.
We are looking for talented TR Product Safety & Recalls Manager to support our operations in Turkey. In this function you will enable new business opportunities by supporting product compliance reviews and executing product safety investigations and product recalls.
You will work directly with retail & 3P business, operations, legal, public policy and a variety of internal and external stakeholders to drive product compliance across the supply chain.
Work with Amazon’s S3C teams to execute PSC strategy
Drive and enforce product safety and recalls processes
Drive scalable solutions to ensure compliance with all relevant regulatory PSC requirements, by collaborating with Legal, Retail & 3P, Operations and Public Policy
Make recommendations to business on opportunities for product selection and risk mitigation regarding product compliance
Maintain subject matter mastery and current industry knowledge to advise business on emerging trends, regulatory requirements and on impact to business roadmap
Being local POC for TR Recalls, ATD, RFR, PSI, CFM, Reinstatement and UPSC programs,
Analyzing data and regulations to recommend corrective actions and improvement opportunities for TR programs
Flagging any updates received from stakeholders and adapting programs accordingly
5 years of equivalent experience in product safety and compliance
Experience in dealing directly with regulators and / or market surveillance authorities
Deep knowledge of Turkish product safety & compliance regulations in order to interpret regulations
Proven track record in ISO Certification and regulatory affairs experience
Ability to balance business needs with regulatory requirements and implement innovative solutions
Excellent written and verbal communication skills in English
Self-motivated with strong attention to detail
Ability to make proactive decisions to mitigate risks by taking initiative even in ambiguous situations and influence stakeholders
Fluent in Turkish (native speaker) and English languages
Familiarity with risk based control modeling
Experience in product recalls and product safety investigations
Previous experience in an international environment, if possible abroad
Developing and improving policies and processes via leveraging technology
Certified Quality / Certification Auditor
Experience in Project Management